We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of xplorsportswear (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://xplorsportswear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommend, size perfectly lies, no smell, no prześwituje, well checks during workout.
13 Apr 2019 06:03
10 Apr 2019 16:24
10 Apr 2019 08:56
Good quality, sugestion to get 1 size bigger than normal. Or ask about the size
8 Apr 2019 22:22
3 Apr 2019 13:51
excellent quality thanku
3 Apr 2019 05:16
All OK, I took a M, one size up than I have.
1 Apr 2019 13:58
Great quality t-shirt, the material feels nice and is quite stretchy. Size S matches European size S.
30 Mar 2019 21:40
Beautiful. Synthetics. Very stinks. After 2 washings will pass. The lower edge rolls up on yoga. Maybe it's just me. Made quite qualitatively. For such a price is quite.
29 Mar 2019 10:17
Good quality product. The store quickly sent the order. I liked it very much.
27 Mar 2019 04:01
Very nice. A bit tight around the arms. So it means I have to lose some weight!
23 Mar 2019 14:26
delivery was very fast (1week to UK). looks like in photo. fabric is elastic so it is very tight around your body. if you like loose t-shirt it is not for you.
23 Mar 2019 02:19
good quality, reccomend
19 Mar 2019 21:36
Blouse perfect, no smell, very good quality.
19 Mar 2019 08:35
THE fabric is a little thick, medium hot pro Brasil heat. Good quality, well done.
15 Mar 2019 08:05
I buy pre-satisfied. In ukraine came closer to the city. The rosemary is correct, the fabric of the zupka and the color of the reception, the threads do not wash. I'm good! For me one minus-trench tees in this t-shirt is hot, but it's good! This is a good purchase! I recommend